I applied online. The process took 3 weeks. I interviewed at Nordstrom in June 2013
Interview
I applied online and was asked to schedule a phone interview a few days later. After the phone interview I was asked to come to an in store interview with the HR Rep and three store department managers. I thought everything went well but about a week and a half later I received an email saying they were pursuing other applicants. Then yesterday I received a phone call from one of the managers asking me to come in for a second interview! Hopefully all ends well.
Interview questions [1]
Question 1
Basic retail questions.
-How would you handle a difficult customer?
-Why Nordstrom?
-How would you be a positive asset to our team?
It was a good interview experience. The managers were straight forward and nice throughout the whole process. The questions were directly related to the role. They were transparent about the role and expectations.
I applied online. The process took 5 days. I interviewed at Nordstrom (San Antonio, TX) in Sept 2025
Interview
it was a really chill and easy interview, the manager was very warm and friendly and none of the questions were too difficult. there was a sale practice section where you have to pretend to sell an item to a customer, but it wasn't too difficult and the manager gave me some guidance and clarification on the practice scenarios. other questions included things along the lines of how you deal with competition, conflict, unhappy customers, teamwork, as well as availability
mock sale questions: what features of this item would you point out to the customer? what concerns or hesitations might the customer have about this item and how would you help them decide? after the customer decides they want the item, how would you close the sale?
I applied through other source. I interviewed at Nordstrom (Tacoma, WA) in July 2025
Interview
Extremely easy. I looked the part and got the job. My manager called me the same day to welcome me to the team. They like for their employees to have their own personal style that’s appropriate and makes others want to buy.
Interview questions [1]
Question 1
Why Nordstrom? How would you handle a difficult customer?