I applied online. The process took 3 weeks. I interviewed at Nordstrom (Indianapolis, IN) in Feb 2010
Interview
Was contacted by phone from the HR Manager after filling out an online application complete with resume and a personality test. My interview with the HR Manager was comfortable she asked me about my past experiences and work history. The obvious theme of the questions and interview was customer service since Nordstrom has a great reputation for customer service.
After the interview with HR I then received a phone call to schedule an interview with the department manager. Again the theme was customer service and my game plan to achieve my goals, which includes more than just showing up to that job and waiting for people to walk through the door.
Interview questions [2]
Question 1
How do plan to achieve your goals as a salesperson?
I applied online. The process took 1 week. I interviewed at Nordstrom (Seattle, WA) in Apr 2025
Interview
Very standardized interview with the department manager, all behavioral questions, was a little repetitive. Only one interview round. Make sure to ask about commission payout because it differs by department.
Interview questions [1]
Question 1
Tell me about yourself/walk me through your resume. Do you have any sales experience?
Very simple, just an online interview followed by in-person. Asked about past experience and situational questions dealing with customers. Nothing too hard but always remain customer-oriented. Got my offer the following day and started the following week.
Straightforward questions but will ask a lot of scenario questions! No need to be intimidated just be yourself and be truthful when answering questions. They want to see if you’re a good fit not only for sales but for the company and their values.
Interview questions [1]
Question 1
Tell me about a time you dealt with a difficult customer and what was the outcome? (Something like this)