I applied online. The process took 1 week. I interviewed at Nordstrom (Scottsdale, AZ) in Mar 2015
Interview
The phone interview wasn't really an interview. It was two minutes of scheduling a time and date for the HR interview for women's apparel and wear business professional clothes. The day of the interview comes and I was the last one waiting for someone to come out to begin the interview. An HR rep comes out a few minutes later explaining the representative who was scheduled to interview me was unavailable and I would be interviewed by the department manager for shoes. Two days later I receive a voice mail from the manager I interviewed with and asked me to return his call. When I called him back I explained to the associate that I had received a call and was returning his phone call. I was put on hold for about 45 minutes before I was able to even touch base with him. Needless to say he went with another candidate with more experience in shoes even if I didn't apply for shoes to begin with.
It was a good interview experience. The managers were straight forward and nice throughout the whole process. The questions were directly related to the role. They were transparent about the role and expectations.
I applied online. The process took 5 days. I interviewed at Nordstrom (San Antonio, TX) in Sept 2025
Interview
it was a really chill and easy interview, the manager was very warm and friendly and none of the questions were too difficult. there was a sale practice section where you have to pretend to sell an item to a customer, but it wasn't too difficult and the manager gave me some guidance and clarification on the practice scenarios. other questions included things along the lines of how you deal with competition, conflict, unhappy customers, teamwork, as well as availability
mock sale questions: what features of this item would you point out to the customer? what concerns or hesitations might the customer have about this item and how would you help them decide? after the customer decides they want the item, how would you close the sale?
I applied through other source. I interviewed at Nordstrom (Tacoma, WA) in July 2025
Interview
Extremely easy. I looked the part and got the job. My manager called me the same day to welcome me to the team. They like for their employees to have their own personal style that’s appropriate and makes others want to buy.
Interview questions [1]
Question 1
Why Nordstrom? How would you handle a difficult customer?