The process took 3 days. I interviewed at Nordstrom (Montclair, CA) in Oct 2010
Interview
Filled out an online applications and received an email asking to set up a phone interview. The phone interview lasted about 15 minutes, and I was asked general interview questions like "How would you greet me on the sales floor," and "tell me about a time you had an unhappy customer, and how did you solve the problem." I passed the phone interview test and was scheduled for a 1:1 interview 2 days later. It was basically the same as the phone interview. I also had to go to the handbag department and sell the HR girl a bag. It went REALLY well. She told me they would get back to me in a few days, but the Handbag manager called me herself about twenty minutes after I left asking for an interview the next day. I am going to that tomorrow. Hope I get the job!
Interview questions [1]
Question 1
How do you know you've provided good customer service?
I applied online. The process took 3 days. I interviewed at Nordstrom (Tacoma, WA) in Aug 2015
Interview
Group timing with private meeting per attendee. Your exact interview is not on the dot with the schedule made, but rather random depending on how many they have in that day.
Interview questions [1]
Question 1
basic questions such as knowledge, background, experience, education.