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      Octopus Energy

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      Related searches: Octopus Energy reviews | Octopus Energy jobs | Octopus Energy salaries | Octopus Energy benefits
      Octopus Energy interviewsOctopus Energy Digital Operations interviewsOctopus Energy interview


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      Digital Operations Interview

      15 Nov 2020
      Anonymous interview candidate
      No offer
      Negative experience

      Other Digital Operations interview reviews for Octopus Energy

      Digital Operations Interview

      29 June 2023
      Anonymous employee
      London, England
      Average interview

      Application

      I applied online. The process took 6 weeks. I interviewed at Octopus Energy in Nov 2020

      Interview

      Applied online , heard back from aasimah for a quick initial phone call then i was invited to a 30min interview zoom call it was a very nice and pleasant experience. Unfortunately after the interview i haven't heard back since. I think feedback would have been nice considering the times we are in.

      Interview questions [1]

      Question 1

      Customer service based questions ?
      Answer question
      avatar
      Octopus Energy response
      5y
      Hi there Firstly thanks for taking the time to apply to work with us. I'm really sorry you didn't hear from us after the interview. I've been speaking with Aasimah and we have gone through all her candidate interaction over the last month to try and identify what happened. If we are right, you should have gotten a response by now. If not, please reach out to Aasimah again. Your review has been helpful in reinforcing our standards for all candidate experience. Thanks for that. Wishing you all the best with your future employment. All the best James Doyle
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Octopus Energy (London, England) in June 2023

      Interview

      Friendly and engaging, The team at Octopus were extremely courteous and welcoming, 1st we had a one on one interview with a 3rd party (Who was just as friendly as supportive) then the group stage with Octopus themselves, It was pleasant seeing employees pop in for a hello and to wish us good luck, All candidates would give a claim to fame fact and some of the stories was absolutely amazing! We had a group task which we would all come together in groups which was great to get to know potential new team mates. Afterwards we had 1 on 1 interview and Q&A session which was super useful. We was then invited to a final interview.

      Interview questions [1]

      Question 1

      Describe a time you encountered a unhappy customer? & what did you do to help.
      Answer question

      Digital Operations Interview

      18 Mar 2022
      Anonymous employee
      London, England
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Octopus Energy (London, England) in Mar 2022

      Interview

      The interview was in 3 parts, the first part I spoke to a manager, then we had a 3 hour assessment day which was a really informative and a great way of getting to know more about the company. Then a half an hour chat with a manager afterwards where they confirmed your employment.

      Interview questions [1]

      Question 1

      Tell me about a scenario where you feel you could have handled the situation better.
      Answer question

      Digital Operations Interview

      26 Feb 2022
      Anonymous interview candidate
      No offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Octopus Energy in Feb 2022

      Interview

      I had a 3 stage interview 1 - with Charlie from Instant Impact 2 - with a Octopus Energy Evaluator 3 - with a Digi ops manager who offered me the job there and then

      Interview questions [3]

      Question 1

      What made you apply for octupus energy over the rest of the competion?
      Answer question

      Question 2

      Tell me a time when you feel you could of handled a sitution better?
      Answer question

      Question 3

      Do you have the ability to be reactive to over night changes without warning due to regulation in our sector?
      Answer question