I applied online. I interviewed at Old Navy (Colorado Springs, CO) in June 2020
Interview
I had a phone interview + was hired on the spot. I think that sort of hiring is pretty typical, especially for seasonal positions. There's not a huge need to have long interviews for employees who may only be there a few months. Anyway, the general manager was the one who interviewed me, and she just asked me if I'd worked retail, how I worked with others, how I would deal with an upset customer, etc. Very typical questions. The interview was maybe 10 minutes honestly.
I applied through an employee referral. The process took 2 weeks. I interviewed at Old Navy (New Westminster, BC) in Oct 2024
Interview
Very straight forward questions, felt more like a chat than an interview which put my own nerves at ease. Spending 10 mins to pick out an outfit at the end is a favorite activity to do apart of the interview process
Interview questions [1]
Question 1
Describe a time when you went above and beyond to give great customer service?
Mostly behavioral questions. Not too difficult. Simple questions about obstacles you had to overcome, times where you felt like you had failed, any projects or assignments that could possibly contribute to your work at the company
Interview questions [1]
Question 1
What was your biggest obstacle and how did you overcome it
very quick and simple talk for around 10 minutes, just standing on the sales floor and talk with the leader/ manager. Nice talk and just be yourself. no pressure and just chatting. no group interview
Interview questions [1]
Question 1
my past experience in retail? can i keep smiling all day? what is the best retail experience that i encountered?