Glassdoor users rated their interview experience at OnSolution as 100% positive with a difficulty rating score of 3 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Product Support and rated their interviews as the hardest, whereas interviews for Product Support and roles were rated as the easiest.
Two rounds of interviews, first a one on one where they ask you the usual interview questions and go a bit more indepth with your customer support experience. Second interview is a culture fit meeting to see how you get on with the rest of the team.
Interview questions [1]
Question 1
How did you deal with a time where you had to handle a difficult customer?