I applied through other source. The process took 2 weeks. I interviewed at Pathlight (CA) (San Francisco, CA) in June 2019
Interview
Typical CS interview where you meet a variety of stake holders from different departments and do a presentation. Everyone was friendly and welcoming.
The exercise was something you prepared at home and then did a mock QBR/up-selling experience.
Interview questions [1]
Question 1
Tell us about a time a customer was not happy and explain what you did to fix the situation?