Quick conversation with HR. Asked basic questions about my resume and foundational reasons why I want that job. Not a lot of conversation on their end or scripted questions - good chance for me to ask questions about their company. About 30 total minutes.
The interview process was a great way to get to know the team. They were happy to share their experience and let me know what the day to day of the role was like.
Interview questions [1]
Question 1
How would you go about prospecting to your accounts?
I applied through other source. The process took 2 weeks. I interviewed at Pathlight (CA) (San Francisco, CA) in June 2019
Interview
Typical CS interview where you meet a variety of stake holders from different departments and do a presentation. Everyone was friendly and welcoming.
The exercise was something you prepared at home and then did a mock QBR/up-selling experience.
Interview questions [1]
Question 1
Tell us about a time a customer was not happy and explain what you did to fix the situation?