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      Paychex

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      New Client Specialist Interview

      11 May 2016
      Anonymous employee
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Paychex in Mar 2016

      Interview

      Current employee applying for internal posting. Four rounds of phone interviews with various supervisors, most with more then one person doing the interview. Each interview lasted around 45 minutes and was pleasant, but questions were specific enough that I wish I had prepared more examples. Was offered a position about 1 month after I submitted my application.

      Interview questions [1]

      Question 1

      Tell me about your career so far here at Paychex Inc. What are your goals within the company? Tell me about a time you had to deal with an upset client and how you handled it. Can you think of a time you were doing a repetitive task and made a mistake? Can you think of a time you saw someone doing something incorrect/wrong, and what you did to address/fix it? Tell me about a time you were a part of a team, was it a positive or negative experience? Tell me about a time that you saw a process that could be improved and what you did about it. How do you keep yourself organized? What’s one of the processes you’ve struggled with in your current role?
      Answer question
      1