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      Paychex

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      Payroll Specialist Interview

      25 Sept 2011
      Anonymous interview candidate
      Irving, TX
      No offer
      Positive experience
      Difficult interview

      Application

      The process took 2 days. I interviewed at Paychex (Irving, TX) in Sept 2011

      Interview

      Process consisted of submitting application.. Got a response back about a week later thru email with a link to complete a online test with 16 questions and 7 minutes to complete the test.. Afterwards, I received a phone call to setup a phone interview which last about 15 minutes... After phone interview, I went to face to face interview. First interview was with (2) floor managers, which I feel went very well. After the first interview I was offered to sit with someone that works in the same department and shown the desk that I would be sitting at if offered the position. That lasted about (30) minutes. Unexpectedly the floor manager came out the clear to get me from the desk to come in for a panel interview that consisted of (1) HR Rep (1) floor Mgr(1) Training Mgr.. I was asked personality questions.. And a few questions about my precious jobs... This process was about (15) minutes.. Afterwards I was told I would here something back within a few days.. This was on a Thursday.. So I'm not expecting to hear anything back until sometime next week.. I will post with the turn outs.. I was told that if I receive a call I will have one last interview with the Hiring Mgr who would decide if hired or not... Was advised that if hired.. There will be (3) weeks of on the job training.. Then afterwards (2) weeks of training in Rochester NY all expense paid training... Pay is lower then expected - it's a downgrade from my current pay at my current employer.. But I'm pursuing my degree in Hr Management and am very excited to have an opportunity to work within this field.

      Interview questions [2]

      Question 1

      Describe a time when you had to go above and beyond to help a customer? And what were the results?
      Answer question

      Question 2

      How do you handle criticism?
      Answer question
      3

      Other Payroll Specialist interview reviews for Paychex

      Payroll Specialist Interview

      21 May 2026
      Anonymous employee
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied through an employee referral. The process took 2 weeks. I interviewed at Paychex

      Interview

      Interview process consisted of 2 interviews and one shadowing session. Interview questions were pretty standard STAR structure. I interviewed in person with one supervisor while one other was on a video call.

      Interview questions [1]

      Question 1

      Describe a time when you made a mistake and how you handled it
      Answer question

      Payroll Specialist Interview

      23 Aug 2024
      Anonymous employee
      Phoenix, AZ
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Paychex (Phoenix, AZ)

      Interview

      I had two interviews. First one was with one manager and the second was with two other managers. The interview s lasted about 30 minutes each. They asked about my payroll background and several questions that started out with, "tell me about a time..."

      Interview questions [1]

      Question 1

      They asked several scenario questions
      Answer question
      1

      Payroll Specialist Interview

      1 Nov 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Paychex

      Interview

      Very simple. A round table interview with scenario-based questions. They ask mostly about previous interactions with co-workers as well as customers. It is a customer service job and you are dealing with payroll which can get very overwhelming

      Interview questions [1]

      Question 1

      Tell me a time when you was faced with a challenging situation how did you overcome it and what steps did you take to overcome it.
      Answer question
      1