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      Paychex

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      Client Service Representative Interview

      5 Oct 2012
      Anonymous employee
      Irving, TX
      Accepted offer
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Paychex (Irving, TX)

      Interview

      The hiring and interview process is very extensive and takes anywhere from 3-4 weeks. You initially complete the online application for the desired position. If your experience fits the position, it may take a week or longer to get a call from recruiter. Another week to be scheduled for testing and an initial interview... possibly another week for a 2nd interview. Once you offered the job and you accept, they will still need to process your background check, drug test, etc. This can take at least a week or more... pray they don't loose your drug sample or you are looking at more delays. They are definitely following a written hiring process but it takes a little too long and you can get discouraged waiting through it all.

      Interview questions [1]

      Question 1

      Nothing really unexpected. Standard behavior type questions. How did you react to upset client and how did you resolve the issue? What was the outcome?
      Answer question