I applied online. The process took 5 days. I interviewed at Paychex (Hartford, CT) in Mar 2013
Interview
The initial communication is a phone call from a recruiter, if you accept to go onto the next step you will be asked to complete an online assessment. After passing the assessment, there are two possible in person interviews. You will have both interviews in a conference room either with one person or with multiple people - the focus of these interviews will be to get a sense of your personality and where your dedication lies. Yes, there is even a personality test they ask you to take at the first interview that is a factor if you will be asked back for a second interview.
Interview questions [1]
Question 1
What would you do if a customer called you with an IT based question? (I was interviewing for a payroll position)
I applied online. The process took 1 week. I interviewed at Paychex in Feb 2023
Interview
You apply online, get a screen interview and then final remote interview. With three others management, you try to tell a story about your experience. Seemed ok, but for a well qualified candidate, not offered was strange.
I applied online. I interviewed at Paychex (Greensboro, NC) in May 2022
Interview
I had a phone screening. Then, they approached me via email to schedule a online interview. I scheduled it, got the confirmation email and was online 15 minutes early. No one ever showed up. I contacted my recruiter via email, I didn’t get a response. Then contacted the interviewer twice via email to see what happened and I haven’t gotten a response from him either and it’s been a few days.
Interview questions [1]
Question 1
I was told to prepare an upbeat story about my career path.
I applied through an employee referral. The process took 1 week. I interviewed at Paychex
Interview
I needed to come back two separate times for in person interviews because they couldn't schedule all of the interviewers at the same time, this was a little frustrating but they were easy interviews if you can sell your customer service.
Interview questions [1]
Question 1
A lot of scenario based questions, ie. tell me a time you had to deal with a difficult customer