I applied through an employee referral. The process took 1 week. I interviewed at Paychex (Henrietta, NY) in Dec 2014
Interview
Behavioral Interviewing. Usually at least 2 people during round one. Starts with phone screening. How much you want $$$. They have 45 minutes to determine if your personality fits with their culture. Conflict with other co-workers and how you resolved the conflict. Conflict with manager, greatest accomplishments. Quantify results of each of your answers.
Interview questions [1]
Question 1
Describe a time you received negative feedback from your manager. How did you handle it.
Easy and very informative. Questioned were more situation based. I was asked what I knew about the company so I studied the values of the company. I did 2 rounds of interviews. One with a supervisor and another with a hiring manager.
I interviewed through 3 rounds, once with a recruiter, then with a hiring manager and the district manager (at the same time), and then with the VP. They were interested in more than just my experience, they also wanted me to demonstrate knowledge of their respective areas of business.
I applied through a recruiter. I interviewed at Paychex in July 2025
Interview
Recruiter called me. Easy process. Friendly and prompt. The entire deal took less than 30 minutes of time. Basic questions that one would expect. I was offered the position but I had multiple offers.
Interview questions [1]
Question 1
How did you turn an unsatisfied customer into a satisfied customer?