I applied through a recruiter. The process took 3 days. I interviewed at Paychex (Piscataway, NJ) in July 2011
Interview
A series of 3 interviews were conducted. One with the recruiter, your potential supervisor, and the core manager (done separately). Be prepared to come back for multiple interviews. A phone screening will be conducted at first before they bring you in. You are also required to pass a math test (and you HAVE to pass in order to get the interview). Then the 3-series interview process starts. Once they're done, you wait until they call you. Make sure to have at least 3 professional references for them to contact if you get the job.
Interview questions [1]
Question 1
You are asked about different scenarios in which you had to work with other employees to achieve a goal, when you were faced with a difficult task, etc. You will have to also take a personality test.
I applied through an employee referral. The process took 2 weeks. I interviewed at Paychex
Interview
Interview process consisted of 2 interviews and one shadowing session. Interview questions were pretty standard STAR structure. I interviewed in person with one supervisor while one other was on a video call.
Interview questions [1]
Question 1
Describe a time when you made a mistake and how you handled it
I had two interviews. First one was with one manager and the second was with two other managers. The interview s lasted about 30 minutes each. They asked about my payroll background and several questions that started out with, "tell me about a time..."
Very simple. A round table interview with scenario-based questions. They ask mostly about previous interactions with co-workers as well as customers. It is a customer service job and you are dealing with payroll which can get very overwhelming
Interview questions [1]
Question 1
Tell me a time when you was faced with a challenging situation how did you overcome it and what steps did you take to overcome it.