I applied through an employee referral. The process took 1 week. I interviewed at Paychex (Rochester, NY) in Aug 2011
Interview
Was brought in for typical one on one interview with manager of customer service department with basic questions and general conversation, then completed math test. Took my turn to answer my questions as well, was very thorough.
Interview questions [1]
Question 1
Strengths, weaknesses, management preferences, customer service experience etc.