I applied online. The process took 2 weeks. I interviewed at PepsiCo (Sacramento, CA) in Jan 2011
Interview
I applied for this position online and received an E-mail back within a couple days. They asked me to set up a phone interview, which consisted of just going over the requirements of the position and if I wanted to continue with the process. Then they had me set up an in-person interview, all of this automated mind you (selecting time and date via a website). My interview was about a week and a half after it was scheduled. It included 6 questions; 3 based on "Why Pepsi" and what I expected from the job, and 3 based on situations:
1) Describe a time when you turned a customer with negative rapport into a positive situation.
2) Describe a time where you had to determine a persons needs versus what they wanted.
3) Describe a time when you had to learn a new skill on the job and apply it.
Interview questions [2]
Question 1
1) Describe a time when you turned a customer with negative rapport into a positive situation.
Basic Questions, Set up through emails. Ask customer type questions. Interviewer was late for my interview, He had my time wrong. So I had to wait. Offered me a gatorade so that was a plus.
Easy , pretty clear and quick. Managers are nice and makes sure all details have been taken into conversation during interview. After conversation it will take approximately 2 weeks for final decision.
Interview questions [1]
Question 1
What was the situation when you did above and beyond of company’s interest.
I applied online. The process took 2 weeks. I interviewed at PepsiCo (Conroe, TX) in June 2025
Interview
The interview was more than frustrating for me. I arrived 10 minutes early to an empty lobby. I figured they were busy and there wasn't a bell to ring or anything to that effect. I sat there for about 15 minutes when the next interviewer came in. We began speaking and about 30 minutes later, somebody finally came out. They came to speak with that interviewer and allegedly, I was not on the roster. I offered to reschedule since I had the free time and was told their scheduler was on vacation for two weeks so they didn't want to make me wait that long. They got me into an office with somebody who clearly had other things they were taking care of and seemed annoyed by being pulled away to interview me. After the third eye roll and frustrated sigh with an explanation of benefits I've already read, I reiterated that I am more than happy to reschedule if they needed me to. I was not asked any questions about previous employment, just given information about the company followed by a signing of a sheet claiming I knew what was explained to me. At this point, I thought either they already knew they weren't going to hire me, or the interviewer believed it was onboarding information and not an interview. He rushed through everything and in a spin I was back out front with a promise of a callback. About a week later, I was declined and frustrated as it felt like they didn't even give me an opportunity.
Interview questions [1]
Question 1
Do you understand the terms of the job description as they have been described and are you able to complete the job with or without accommodation?