I applied in-person. I interviewed at PetSmart (Van Nuys, CA) in June 2020
Interview
It was very easy. I went in and interviewed in the back. They just ask experience and give fake situations to see how you respond. They then told me I was going to have a background check. The interviewer was so nice and I could tell he just wanted to see my personality. This job is about connecting with people and animals.
Short and to the point in terms of how you handle situations and customers. Offer guidance in what they are looking for. Prior experience is not necessary but will always help.
It was a pretty retail interview experience. They talked about what working with pets and animals would be like and how to handle that, and also just things about retail in general.
I applied online. I interviewed at PetSmart (New Caney, TX) in July 2025
Interview
Nice friendly 3 interviews asked normal questions chatted a bit just waiting on a call back. Friendly staff and communication is important to them which I am glad about.
Went in for my first interview with one person then second with another and waiting on my third.