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      Planet Fitness

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      Member Services Representative Interview

      13 Dec 2011
      Anonymous employee
      Manchester, NH

      Other Member Services Representative interview reviews for Planet Fitness

      Member Service Representative Interview

      9 June 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Planet Fitness

      Interview

      The interview process was very good. Just a couple of questions and I was off. Manager was very kind, polite and friendly during the interview. Did not expect as much from a minimum wage job.

      Interview questions [1]

      Question 1

      How is your ability to learn independently?
      Answer question
      Accepted offer
      Positive experience
      Average interview

      Application

      The process took 1 day. I interviewed at Planet Fitness (Manchester, NH) in July 2010

      Interview

      Asked a series of questions about previous employment. I was given different scenarios and had to tell the manager how I would respond to each situation.

      Interview questions [3]

      Question 1

      "What would you do in this scenario... You saw another employee stealing money from the cash register. When you confront that person, they tell you that they are sorry and only took $5.00 for some food money. They tell you that they will replace the money and that they won't do it again. He/she begs you not to tell the manager.. What would you do in this situation?
      1 Answer

      Question 2

      What skills do you have that will make you a good employee at PF?
      Answer question

      Question 3

      Why do you want to work at Planet Fitness.
      Answer question

      Member Services Representative Interview

      19 May 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Planet Fitness

      Interview

      It took almost two weeks to get a call for an interview. I had a phone interview with the general manager. I was asked a few questions before I was schedule for an interview in person.

      Interview questions [1]

      Question 1

      I was asked about my availability and customer service experience.
      Answer question

      Member Services Representative Interview

      2 Feb 2026
      Anonymous interview candidate
      Declined offer
      Neutral experience
      Easy interview

      Application

      I interviewed at Planet Fitness

      Interview

      I received a quick 15-minute phone screening followed by meeting with the area and club managers. This all happened within about 2 weeks. I’d say the process was fairly typical to other similar positions.

      Interview questions [1]

      Question 1

      Why are you interested in Planet Fitness specifically
      Answer question