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      Preply

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      Customer Support Representative Interview

      2 Dec 2024
      Anonymous interview candidate
      No offer
      Negative experience

      Other Customer Support Representative interview reviews for Preply

      Customer Support Representative Interview

      4 Dec 2021
      Anonymous employee
      Kyiv, Kyiv
      Average interview

      Application

      I applied online. I interviewed at Preply

      Interview

      Applied online. I have extensive CS experience, probably even overqualified for the position since i also have managerial experience in CS departments. Was said they proceeded with candidates who come closer to their requirements. Total joke, does your TA team even review CVs?

      Interview questions [1]

      Question 1

      Really stupid questions about internet speed and computer model.
      Answer question
      2
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Preply (Kyiv, Kyiv) in Nov 2021

      Interview

      The Interview Process with Preply was absolutely stress-free for me. First, I had a friendly talk with HR Manager, and in a day or two I had one-on-one meeting with a Team Leader. Later the same day I received feedback and an offer.

      Interview questions [1]

      Question 1

      We discussed my background and expectations from my future company. Also, talked about complicated cases I had in my experience. In addition, the Team Leader asked me to do a typing test and find answers/compose replies to users.
      1 Answer
      avatar
      Preply response
      4y
      Thank you so much for taking the time to write a review about the interview process you had with us for the Customer Support Representative position. We are really excited that you've accepted the offer to join Preply and would like to wish you all the best for this new career chapter!

      Customer Support Representative Interview

      1 Dec 2021
      Anonymous interview candidate
      No offer
      Positive experience
      Difficult interview

      Application

      I applied through an employee referral. I interviewed at Preply in Nov 2021

      Interview

      The team was respectful, kind and they took care of all my doubts about the hiring process. I felt warm treatment and they let were clear about expectations in regards of the job offer.

      Interview questions [1]

      Question 1

      What does amazing customer service mean to you and how can it be achieved?
      1 Answer
      avatar
      Preply response
      4y
      Thank you so much for taking the time to write such a review how your recruiting experience was with us. We are really glad that you had a smooth process, and hearing this great feedback is really important to us as we continuously try to provide an outstanding candidate experience to our talents. So thanks for sharing that! Even though it wasn't a match between us this time, we wish you all the best in your future career endeavours.