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Thank-you for taking the time to write a review and highlight your concerns in regards to our interview process.
We want to ensure you, and all candidates, that we value your time and commitment to the interview process.
We’ve shared your review at a Talent Team retrospective for learning purposes. Based on your feedback we have shifted responsibility from interviewers to the recruiter to communicate a decision deadline after the interview has taken place. This means a hiring manager or interviewer will no longer tell a candidate when they can expect an answer.
Candidate experience is something that we as a company have been striving to improve as we want everyone who interviews, successful or not, to enjoy their time with Prodigy.
For example, we pride ourselves on a culture of radical candor and therefore have implemented a new feedback loop for candidates. After each stage of the interview process, recruiters are to connect with the candidate, gather any feedback and set out clear expectations for next steps. Hiring managers are to provide a summary of why the candidate isn’t a successful hire, which will be available for recruiters to share if requested.
We recognize that there are improvements to be made in our interview process and want to thank-you for your feedback as it helps us grow as a company. We wish you the very best in your future career.