I applied online. The process took 3 weeks. I interviewed at Progressive Insurance in June 2016
Interview
Applied online, received an email to complete the online assessment 4 days later. The next day I received an email stating I had passed the assessment and to expect an email in the following days for the next steps. 2 days later I received an email asking me to use their online phone interview scheduling system to schedule my phone interview. My phone interview was 11 days later (could have been less but I changed it to a later date). 3 days later I was notified via email that I was not selected to move forward in the process. The whole process took a little less than 3 weeks.
Interview questions [2]
Question 1
Describe a time where you were you improved a process at your job.
I was contacted on LinkedIn to apply it was 3 rounds of interviews, one intro interview, one virtual and one live virtual. All behavior based situational questions. Nothing to difficult. Even with relevant experience and located in a high cost of living area I was offer the minimum starting salary.
Interview questions [1]
Question 1
Mostly behavior based questions like how how you handle delivering bad news and explaining the complexity of insurance coverage.
I applied online. I interviewed at Progressive Insurance in Aug 2021
Interview
As mentioned, a 50 minute assessment online. I just took it and haven't heard back. This is definitely a case of hiring in mass. The assessment is basic math (entwined around sales questions), vocab, personality, and a mock customer service call. Was thinking it might get to something related to position on offer, but, alas, I was mistaken. All of these tests have severe deficiencies and are not really a good gauge of anything. It usually is an indication that a company is willing to outsource as much as possible. Based on others' testimony here, there's a second part where you submit video interviews without actually speaking to anyone; that doesn't project a good image of a company who values individuals. Algorithms can't replace people, no matter how hard we wish they would. I just took the assessment last evening, but I get the feeling that this company is only for those who want to follow rules/standards and not really use their brain. Pitty really.
Interview questions [1]
Question 1
Your boss tells you that you are behind on your quota for the month. She says that you have to get 15 more re-subscriptions in the next 3 days. Assuming you get the same amount of re-subscriptions each day, how many re-subscriptions do you need to get each day?