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      Progressive Insurance

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      Claims Adjuster Interview

      23 Sept 2016
      Anonymous employee
      Coon Rapids, MN
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Progressive Insurance (Coon Rapids, MN) in Sept 2016

      Interview

      They do a pretty awesome job making you feel comfortable and keeping you current on where you are in the process! For me, the process went down like this: 8/22: Applied on company website and submitted application. 8/30: Received an email saying that my resume was impressive, and invited me to take online assessment. Took assessment immediately on my phone. 8/31: Received an email telling me I passed the assessment and that I had to log in to schedule a phone interview. Scheduled for following week. 9/7: Phone interview. Interviewer called but I couldn't hear them. She tried several times on two lines and I tried calling her and I still couldn't hear. I emailed the interviewer and se directed me to Scheduling to get a new one scheduled. 9/9: Phone interview, take 2! Was with a really nice woman from Ranstad Staffing. There were 5 behavioral questions (STAR format) and a few questions about my resume. At the end, she told me that I was moving forward for the in person interview. 9/12: Received invitation to schedule in person interview and scheduled for following week. Also receive disclosed for a background check and had to enter in all my previous jobs/education/addresses/etc. This was rather tedious. 9/15: Status on the HireRight background check changed to "Meets Standards." 9/22: In person interview with manager. Lasted about an hour. She asked 8 behavioral questions, all which had to be answers in STAR format. Some of them were pretty unorthodox. We went over my resume and I asked her a ton of questions. 9/23: Received call from recruiter with job offer. 9/24: Received official offer letter via email as well as benefits overview.

      Interview questions [1]

      Question 1

      Tell me about a time that your work schedule was interrupted. How did you handle the situation?
      Answer question
      26

      Other Claims Adjuster interview reviews for Progressive Insurance

      Claims Adjuster Interview

      26 June 2026
      Anonymous employee
      Portland, OR
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Progressive Insurance (Portland, OR)

      Interview

      3 interviews total, 1 recorded of yourself answering questions the have for you. 2nd is with someone and 3rd is also with a manager then talking about next steps. It was more intense than I thought.

      Interview questions [1]

      Question 1

      Describe a time you had to discuss a difficult conversation with a customer
      Answer question

      Claims Adjuster Interview

      24 May 2026
      Anonymous interview candidate
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. I interviewed at Progressive Insurance

      Interview

      Very impersonal and did not get to speak to someone in person everything was video recorded. It took a long time for them to finally decline my video interview. That's it

      Claims Adjuster Interview

      12 Dec 2025
      Anonymous employee
      Modesto, CA
      Accepted offer
      Neutral experience
      Average interview

      Application

      I interviewed at Progressive Insurance (Modesto, CA)

      Interview

      Study the STAR method of interviewing and you will do great! Asking questions like “Tell me about a difficult time you had at work and how you handled it.” Answer all questions using the Star method

      Interview questions [1]

      Question 1

      Tell me about a difficult time you had at work and how you handled it.
      Answer question