I applied online. The process took 4 weeks. I interviewed at Progressive Insurance (South Houston, TX) in June 2016
Interview
Fairly straight forward process. Apply online, take a test online that they send you. If you pass that, phone interview, then an in person interview. I was turned down after the in person interview. The recruiter did take the time to contact me, and offered to provide feedback from the person who interviewed me. You really need to think about your strengths, and weaknesses, multiple. As well as in depth examples of problems at previous employers.
I applied online. The process took 4 weeks. I interviewed at Progressive Insurance (Lawton, OK) in Oct 2024
Interview
Interview process starts with a one-way video interview where you are recorded answering a variety of behavioral questions. Do your homework and look up sample questions on YouTube or Google, there are plenty out there. Study up on the S.T.A.R. method of interviewing.
Interview questions [1]
Question 1
Give an example of how you handled a stressful situation at work. Do you feel you got the desired results? Is there anything you would change about how you handled the situation?
I applied online. The process took 1 week. I interviewed at Progressive Insurance (New Brunswick, NJ) in May 2024
Interview
The process started with an automatic request for a prerecorded video-style interview. There were roughly 10 questions about previous experiences and how your background applies to the position. Received an answer from a service rep within a week.
Interview questions [1]
Question 1
What was an example during school or work where you had to overcome a challenge? How did you overcome this, and what was the end result?
Asked STAR based behavioral questions. No need to focus on technical. Focus primarily on behavioral questions using the STAR format. The interviewer asked approximately 8 behavioral questions. The interview was with the district manager and supervisor.
Interview questions [1]
Question 1
Tell me a time you had to deal with a difficult customer and what did you do to resolve it?