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      Progressive Insurance

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      Claims Contact Representative Interview

      5 Mar 2013
      Anonymous employee
      Accepted offer

      Application

      I interviewed at Progressive Insurance

      Interview

      Submit resume, if they like it, you fill out app, if they like that you take assessment, if you pass you get a phone interview, then go in for an on-site assessment, then with senior management members you have an interview.

      Interview questions [1]

      Question 1

      What is something that you are most proud of yourself for doing in another job?
      Answer question

      Other Claims Contact Representative interview reviews for Progressive Insurance

      Claims Contact Representative Interview

      13 May 2022
      Anonymous employee
      Cleveland, OH
      Accepted offer
      Negative experience
      Difficult interview

      Application

      I applied through an employee referral. The process took 4 weeks. I interviewed at Progressive Insurance (Cleveland, OH) in Apr 2018

      Interview

      Very very drawn out. The real test is if you can make it through without falling asleep. You just answer every question using the STAR method. I felt like a robot.

      Interview questions [1]

      Question 1

      Name a time when you went above and beyond for a customer (STAR METHOD)
      Answer question

      Claims Contact Representative Interview

      24 July 2012
      Anonymous employee
      Riverview, FL
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 6 weeks. I interviewed at Progressive Insurance (Riverview, FL) in Jan 2012

      Interview

      the interviews are tough, both the over the phone and 2 interviews face to face. be prepared to provide detailed examples of times when you helped customers in previous jobs

      Interview questions [1]

      Question 1

      tell me about a situation where you had to learn about a new policy and how you implemented change in your job that focused on that policy
      Answer question
      2