I applied online. The process took 2 weeks. I interviewed at Progressive Insurance (Silver Spring, MD) in May 2019
Interview
Applied online 04/25, got email to take the assessment the next day. Took assessment on 04/27. Got assessment results on 04/29, stating I got qualifying results and resume would be forwarded to team for review. On 05/02, got email to schedule phone interview. Scheduled interview on for the following week. Right from the get go, the interviewer was so cold, like she was not interested in what I had to say or she was forced to do her job. She would go radio silent after I finished answering her question, then you’d hear her type in the background tok tok tok (funny thing is, she asked what my typing speed was and if I was able to multitask). She didn’t seem excited about working for progressive.
Interview questions [1]
Question 1
STAR format questions. They actually send you an email on how to prep for the interview once you schedule the interview.
Tell me about a time you had to go above and beyond for your customer?
Explain a time you made a mistake.
Explain a time you had to do multiple things at once and how did you manage your time to meet the deadline...
I interviewed at Progressive Insurance (Schererville, IN)
Interview
Video interview followed by zoom meeting.
The video interview you answer I believe 6 questions and you have 2 attempts to complete the questions. The video had me kind of stressed
I interviewed at Progressive Insurance (Malvern, PA)
Interview
I applied and was sent an email to complete a 30 minute assessment that must be completed within 6 days. I completed the assessment about 2 hours after receiving the email. Within about 30 minutes of completing the assessment I received an email stating I was selected for a short video interview as soon as possible and submissions are reviewed in the order in which they are received. This is how far I am in the process so far.
Interview questions [1]
Question 1
In the assessment they asked more likely style type of questions and behavioral questions. Some parts of the assessment are timed.
I applied online. I interviewed at Progressive Insurance in June 2026
Interview
I have not completed the process yet but, first was an online assessment, then if you 'pass' you are moved on to a HireVue video interview which takes about 30 minutes with 8 questions. After the recorded interview, I received an email to schedule another online interview but live with the leadership team.
Interview questions [4]
Question 1
Tell me about a time when you had together information from multiple sources to solve a problem describe the situation the stuff you took together the information and the outcome
Misunderstanding between you and a customer, and you were unable to meet your expectations describe the specific situation the actions that you took and the outcome of the situation
Tell me about the situation when you had to adapt existential process or encounter while working on an assignment at work or during college please describe the situation how you adapted to the change and the results
Think about a time when you need to learn something new in order to accomplish a task at work or during college, please describe the situation your actions and the outcome