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      Progressive Insurance

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      Claims Adjuster Trainee Interview

      16 Oct 2014
      Anonymous employee
      Austin, TX
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Progressive Insurance (Austin, TX)

      Interview

      I applied through their website about 3 weeks ago and completed the test. The next day I received an email to schedule the phone interview. I had the phone interview the following week...fairly easy...the recruiter was really nice and made the whole interview conversational. It took about an hour to finish...she told me right there and then that she would really like for me to move on to the face to face interview. She told me I would receive an email to set up a date and time. Shortly after she sent me a day and time slots I could interview in...also I received the request for the background exam. Today I had the face to face...the interviewer was extremely nice and gave me information about what they were looking for in a candidate. Overall I think the interview went great...he said I was the first to interview out of 6 people...that I would be contacted next week after the interviews were over to see if I would receive an offer or not. I hope I do. I will update this when I find out. UPDATE A week and a half after my interview I have received an offer. And I accepted it... I start in two weeks. They let you give a two week notice from your current job which is awesome of them!

      Interview questions [1]

      Question 1

      What processes or procedures have you impacted with your current employer? **Not difficult to answer but a little unexpected** As a manager, what is your work ethic and what do you expect from your employees?
      Answer question
      11
      avatar
      Progressive Insurance response
      11y
      Thanks for providing such detailed feedback about our process. Welcome to the Progressive family! –KH, Recruiting

      Other Claims Adjuster Trainee interview reviews for Progressive Insurance

      Claims Adjuster Trainee Interview

      25 May 2026
      Anonymous employee
      Colorado Springs, CO
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Progressive Insurance (Colorado Springs, CO)

      Interview

      Met the minimum requirements, then I got a link to the four part assessment. Once I passed the assessment, almost right away I got an invite to a HireVue interview. Finally, I got to interview with real people.

      Interview questions [1]

      Question 1

      Tell me about a time when you had to deal with a difficult customer.
      Answer question

      Claims Adjuster Trainee Interview

      23 May 2026
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Progressive Insurance

      Interview

      It was a fairly lengthly process which involved the application, an assessment, pre-recorded one way interview, and a live virtual interview. Asked behavior-based STAR questions. It was extensive with at least 10 questions.

      Interview questions [1]

      Question 1

      A time I had to make a difficult decision.
      Answer question

      Claims Adjuster Trainee Interview

      21 May 2026
      Anonymous interview candidate
      Allentown, PA
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Progressive Insurance (Allentown, PA) in May 2026

      Interview

      The interview process is extensive, there are several levels after applying for the position. Initially there are several questions to answer followed by a video interview with Behavioral questions to be answered in their STAR format (Situation, Task, Action, Result) followed by the following interview with an actual manager. This interview was also answering additional behavioral questions in the STAR format and answering several other questions. After all was said and done. I received an e-mail informing me they went a different direction.

      Interview questions [1]

      Question 1

      Why are you interested in becoming a Claims Adjuster, and why Progressive?
      Answer question