Progressive Insurance Customer Service Interview Questions | Glassdoor
Difficult interview
Application
I applied online. I interviewed at Progressive Insurance in Jan 2023
Interview
Interview was very difficult and nerve wrecking. They want you to do a video solely based on STAR method format. It will allow you to re-record your answer one time. On my last question it would not allow me to re-record my answer.
Interview questions [1]
Question 1
How did you handle a difficult situation at your last job?
I applied through university. I interviewed at Progressive Insurance (Atlanta, GA) in Mar 2025
Interview
Easy process just be ready to ask her all questions with the Star method about your experience of your previous job your current job and give examples of how you managed or handle situations
I applied online. I interviewed at Progressive Insurance in Nov 2024
Interview
It has multiple different steps to get the actual interview in the company you will receive a email to see if you move forward It has multiple different steps to get the actual interview in the company you will receive a email to see if you move forward
I applied online. I interviewed at Progressive Insurance (New York, NY) in June 2024
Interview
they never called me/showed up to meeting. I reached out to schedule a new interview but they never got back to me. Which was weird because the recruiter seemed very interested.