I applied through university. The process took 1 week. I interviewed at Progressive Insurance in Nov 2015
Interview
I first met with a recruiter from Progressive at my university's career fair event. I got called by another recruiter in Ohio to schedule a phone interview about two days later from the career event. The phone interview was about half hour to 45 minutes long. Most of the questions were based off an example you gave them. They wanted me to explain exactly and with detail how I handled a situation I told them about. During the phone interview, there were many times we couldn’t hear each other. I would suggest before a phone interview to test out and make sure you have a good connection and use a headset if needed. At the end of the phone interview I was told that they would contact me if they wanted me to continue with the hiring process. I was called and emailed about 5 days later that they wanted to move forward and discuss the next steps. I was told to complete an online assessment and do the online application. After I completed this, I was emailed like two days later that my results and the requirements for the job were not a strong match.
Interview questions [1]
Question 1
What do you know about the position?
Why do you want to work for Progressive?
Give an example of a time you dealt with a difficult or challenging situation and how did you handle it?
I applied online. I interviewed at Progressive Insurance (Colorado Springs, CO)
Interview
Met the minimum requirements, then I got a link to the four part assessment. Once I passed the assessment, almost right away I got an invite to a HireVue interview. Finally, I got to interview with real people.
Interview questions [1]
Question 1
Tell me about a time when you had to deal with a difficult customer.
It was a fairly lengthly process which involved the application, an assessment, pre-recorded one way interview, and a live virtual interview. Asked behavior-based STAR questions. It was extensive with at least 10 questions.
I applied online. The process took 3 weeks. I interviewed at Progressive Insurance (Allentown, PA) in May 2026
Interview
The interview process is extensive, there are several levels after applying for the position. Initially there are several questions to answer followed by a video interview with Behavioral questions to be answered in their STAR format (Situation, Task, Action, Result) followed by the following interview with an actual manager. This interview was also answering additional behavioral questions in the STAR format and answering several other questions. After all was said and done. I received an e-mail informing me they went a different direction.
Interview questions [1]
Question 1
Why are you interested in becoming a Claims Adjuster, and why Progressive?