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      Progressive Insurance

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      Claims Adjuster Trainee Interview

      17 Dec 2015
      Anonymous employee
      Maitland, FL
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 7 weeks. I interviewed at Progressive Insurance (Maitland, FL) in Nov 2015

      Interview

      I applied at Progressive back in October the process took almost 2 months got a test first then a few days later I was invited to do a phone interview and then I waited maybe a week and a half before my phone interview then I did the phone interview the recruiter said it will take about two days to find out if I got the the recruiter said it would take 2 days before I knew if I got the face to face interview I actually found out maybe 4 hours later that I got the face to face interview then 2 weeks later on December 3rd I got my face to face interview it was a 2 hour interview with situational questions so learn the star method after that I was told I would find out within a week I actually found out on the following Tuesday I had my interview Thursday and I found out the next Tuesday I got an offer I got offered more than the actual salary range and I was actually happy and I start next month the process is very expensive make sure you're very professional you keep eye contact you smile you do research on the company you know what you're talking about and basically stay positive show them that you want the job I just went through and did it like I said I started the process in October and it was the 8th of December when I found out I got the job so don't stress don't worry if the process takes very long because it is and they will do a background check on you they do not do a drug test that was interesting to find out but they do start very competitively in their salary I was really like I said shocked because I expected like the minimum salary I got above the minimum range bracket and I was really happy and I believe I'm going to do well also they will train you on the licensing and they have a high passage rate I spoke to the recruiter she said the passage rate is very high for the license so there's nothing to worry about they give you three chances to pass but most people pass on the first try and they really work with you to pack so if you don't pass that means you really don't know what you're doing but you should be fine and that was my experience

      Interview questions [1]

      Question 1

      Tell me about a time that you had to give a customer bad news
      1 Answer
      4

      Other Claims Adjuster Trainee interview reviews for Progressive Insurance

      Claims Adjuster Trainee Interview

      8 June 2026
      Anonymous interview candidate
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at Progressive Insurance in June 2026

      Interview

      I have not completed the process yet but, first was an online assessment, then if you 'pass' you are moved on to a HireVue video interview which takes about 30 minutes with 8 questions.

      Interview questions [1]

      Question 1

      1. Tell me about a time when you had together information from multiple sources to solve a problem describe the situation the stuff you took together the information and the outcome 2. Misunderstanding between you and a customer, and you were unable to meet your expectations describe the specific situation the actions that you took and the outcome of the situation 3. Tell me about the situation when you had to adapt existential process or encounter while working on an assignment at work or during college please describe the situation how you adapted to the change and the results 4. Think about a time when you need to learn something new in order to accomplish a task at work or during college, please describe the situation your actions and the outcome
      Answer question

      Claims Adjuster Trainee Interview

      25 May 2026
      Anonymous employee
      Colorado Springs, CO
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Progressive Insurance (Colorado Springs, CO)

      Interview

      Met the minimum requirements, then I got a link to the four part assessment. Once I passed the assessment, almost right away I got an invite to a HireVue interview. Finally, I got to interview with real people.

      Interview questions [1]

      Question 1

      Tell me about a time when you had to deal with a difficult customer.
      Answer question

      Claims Adjuster Trainee Interview

      23 May 2026
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Progressive Insurance

      Interview

      It was a fairly lengthly process which involved the application, an assessment, pre-recorded one way interview, and a live virtual interview. Asked behavior-based STAR questions. It was extensive with at least 10 questions.

      Interview questions [1]

      Question 1

      A time I had to make a difficult decision.
      Answer question