I applied online. The process took 4 weeks. I interviewed at Progressive Insurance (Greenville, SC) in June 2025
Interview
I applied and then got an email with a link to complete an assessment. A few days after the assessment, I got an email to complete a recorded video interview. This interview was judged by your answers AND by how long it took you to submit it (I assume to mark your eagerness for the job). The recorded interview was all STAR questions and there were 8 of them. You got two attempts to answer each question and a 3 minute time limit. If you used the second attempt, the answer was automatically submitted after you finished recording it. A few days after I completed the recorded interview, I got invited to select a day for a live video interview. The interviewer started with an overview of the position and training timeline, gave you the exact salary, and then asked 5 STAR questions. The interviewer might ask follow up questions if you missed part of the question. After the questions, there's time for you to ask any questions you have. Each section of the interview process gives a window of 7-10 days before you get a response.
I interviewed at Progressive Insurance (Malvern, PA)
Interview
I applied and was sent an email to complete a 30 minute assessment that must be completed within 6 days. I completed the assessment about 2 hours after receiving the email. Within about 30 minutes of completing the assessment I received an email stating I was selected for a short video interview as soon as possible and submissions are reviewed in the order in which they are received. This is how far I am in the process so far.
Interview questions [1]
Question 1
In the assessment they asked more likely style type of questions and behavioral questions. Some parts of the assessment are timed.
I applied online. I interviewed at Progressive Insurance in June 2026
Interview
I have not completed the process yet but, first was an online assessment, then if you 'pass' you are moved on to a HireVue video interview which takes about 30 minutes with 8 questions.
Interview questions [1]
Question 1
1. Tell me about a time when you had together information from multiple sources to solve a problem describe the situation the stuff you took together the information and the outcome
2. Misunderstanding between you and a customer, and you were unable to meet your expectations describe the specific situation the actions that you took and the outcome of the situation
3. Tell me about the situation when you had to adapt existential process or encounter while working on an assignment at work or during college please describe the situation how you adapted to the change and the results
4. Think about a time when you need to learn something new in order to accomplish a task at work or during college, please describe the situation your actions and the outcome
I applied online. I interviewed at Progressive Insurance (Colorado Springs, CO)
Interview
Met the minimum requirements, then I got a link to the four part assessment. Once I passed the assessment, almost right away I got an invite to a HireVue interview. Finally, I got to interview with real people.
Interview questions [1]
Question 1
Tell me about a time when you had to deal with a difficult customer.