Claims Officer applicants have rated the interview process at QBE with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 73.2% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at QBE as a Claims Officer according to 2 Glassdoor interviews include:
Phone interview: 50%
Group panel interview: 50%
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I applied online. I interviewed at QBE (Sydney) in Mar 2022
Interview
The interview is alright but still up to the hiring people if they want to hire you or not as they won’t consider your experience and skills. They’ll judge you on the first video interview if you’re the right applicant.
Interview questions [1]
Question 1
They ask to tell you about your current role & how to deal with difficult customer.
Initial phone screen then follow-up face to face interview with staff member and senior manager followed by a further phone conversation. Overall it was thorough, but not revolutionary. It was good to have a senior manager involved.
Interview questions [1]
Question 1
How would you approach a situation where you must refuse benefits and it is the day before Christmas?