The process took 1 week. I interviewed at QVC (Chesapeake, VA) in Sept 2015
Interview
Easy process for the most part. I received an email saying that my skills matched what they were looking for and sent another email for me to schedule my phone interview I scheduled for that next day. During the phone interview she asked me a couple of interview questions and then told me about the position the pay etc. She then did a role play which though me completely off but I still managed to get through to the point where afterwards she moved me to the next step which was there hiring and welcoming event the next week. She gave me a time slot and told me I should be receiving a conformation email which I did a few days later. I went to the welcoming event and basically got hired on the spot it seemed like they were hiring heavily anyways.
The process was watching an animated scene, then rating each potential answer. I thought it was basic and made sense. However I believe they want to see you choose several answers as being acceptable responses, not just one.
I applied online and had to set up and interview. It was on Microsoft Teams. It was the basic Star method. The interview questions consisted of knowing how to troubleshoot and basic customer service related questions. Overall, I had a bad experience.
It was a basic interview process. Nothing out of the ordinary. Just sell yourself and you should be fine at the very least. Don’t think I would apply ever again though