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      Qualfon

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      Customer Service Agent Interview

      22 Jan 2016
      Anonymous employee
      Liberty Lake, WA

      Other Customer Service Agent interview reviews for Qualfon

      Customer Service Agent Interview

      27 July 2017
      Anonymous employee
      Accepted offer
      Positive experience
      Difficult interview
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 2 days. I interviewed at Qualfon (Liberty Lake, WA) in Nov 2014

      Interview

      It was a group interview. I was in a room with about 20 other people and we all had to rotate around a the room answering questions with a few different people. The questions were pretty basic and most didn't really seem to have a "wrong" answer. After the questions, the interviewers leave the room and came back with paper work to have everyone sign to be hired on. We did have a drug test right after the paperwork too.

      Interview questions [1]

      Question 1

      Tell me about a time you noticed an employee doing something wrong in the break area and how did you handle it?
      Answer question
      1
      avatar
      Qualfon response
      10y
      Thank you for taking the time to review your interview process with Qualfon.

      Application

      I applied online. I interviewed at Qualfon

      Interview

      2 members of hr and the third was the sight director were present. So much emphasis on why they should hire you, and continuous questions regarding why you chose that company. And two role playing scenarios in front of them where you're the agent with your invisible headset. Entire class was eventually laid off shortly after being hired as the company closed our project. Wasn't qualfons fault it was the company they're working for that shut the project down.

      Interview questions [3]

      Question 1

      Why work for them
      Answer question

      Question 2

      Why should they hire you
      Answer question

      Question 3

      Can you meet the schedule
      Answer question
      1

      Customer Service Agent Interview

      28 Aug 2016
      Anonymous interview candidate
      Declined offer
      Positive experience
      Easy interview

      Application

      I applied in-person. The process took 2 days. I interviewed at Qualfon in Apr 2016

      Interview

      The interview was pretty easy, basic questions and a history about the company and what you will be doing. You will be asked to complete some basic computer test to check your typing abilities and a response test, to see how well you speak. On the second day of the interview you will be part of a group discussion and interviewed by the head of the department, kind of like a personality based interview to see how well you interact with others and to explain a bit about your self . Over all the Interview process is very easy and the recruiters are very friendly and open minded.

      Interview questions [1]

      Question 1

      where do you see your self with this company in the next five years.
      1 Answer