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      Rakuten

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      Senior Product Manager Interview

      16 Mar 2018
      Anonymous interview candidate
      Declined offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 3 months. I interviewed at Rakuten in Jan 2018

      Interview

      What I learned from the recruitment process confirmed my expectation from reading the reviews on Glassdoor. The interviews are pretty simple. Basic questions about career and experiences. As applying for a Product Management role, I would expect some problem solving questions or study cases but no, nothing. Everything was done through Skype as I am not located in Japan. It went like this: - Pre-interview questionnaire to fill-in (including current and expected salaries) - 1st interview with a PM - Submit a proof that your English is good enough (I'm not English native), TOEIC will do. - 2nd with a more senior PM - Read the two books the CEO wrote - 3rd (very short) interview with CTO - Notified that you passed and will get an offer letter, which comes about a week later - Skype video call to go through the letter and Q&A What I learned from that recruitment process and the interviews: - It's a cheap, slow, rigid and extra-hierarchical company that doesn't apply the so called principles and gold rules of success (which are more like common sense if you ask me) defined by its CEO in his books - The company uses a system of 6 grades and 14 levels within each grade to define salary, that's insane. So, the offered salary was 20% lower than my start-up current one. I don't get it, they either didn't read the pre-interview questionnaire or just didn't care about it. - It's a very lengthy waterfallish approach to product development, monthly release or so (remember, it's an e-commerce business). Forget about agility, short time-to-market or AB testing. - You must attend the weekly (Monday 8 am) ceremony and listen to the CEO. I was explicitly told that it was mandatory (hurt your performance review otherwise) and that I had absolutely nothing to do, just attend. At this point, I would question the ROI of having all HQ staff attending that ceremony for about 50 min, not mentioning the opportunity cost of producing nothing in that time frame. - I was also explicitly told that I would not have any interaction with my n+2, so again, hierarchy is very powerful. I definitely would not recommend anyone with a little experience to even try the recruitment process. Just a waste of time.

      Interview questions [1]

      Question 1

      Do you prefer a Management or Ideation (basically Get things done) position? (that's how the company distinguish between PM's role)
      Answer question

      Other Senior Product Manager interview reviews for Rakuten

      Senior Project Manager Interview

      19 Feb 2025
      Anonymous interview candidate
      Tokyo
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Rakuten (Tokyo) in Jan 2025

      Interview

      First round with the Hiring Manager and Second round with some team members. They explain they are hiring for someone to work on new projects that were started by them but overloaded.

      Interview questions [1]

      Question 1

      Do you like working on POC projects?
      Answer question

      Senior Product Manager Interview

      22 Feb 2022
      Anonymous interview candidate
      Tokyo
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Rakuten (Tokyo) in Jan 2022

      Interview

      Was told from the start that my qualifications probably didn't meet the bar of the job ad, was made to feel inferior the whole time. Very rude managers (all non-Japanese)

      Interview questions [1]

      Question 1

      How would you set a roadmap for so and so product?
      Answer question

      Senior Project Manager Interview

      17 Aug 2018
      Anonymous interview candidate
      Tokyo
      No offer
      Negative experience
      Average interview

      Application

      I applied through a recruiter. The process took 4 months. I interviewed at Rakuten (Tokyo)

      Interview

      It is a very long and tedious process. A total waste of time. It starts with a video interview followed by 3 face to face meetings. For each interview you're asked to prepare a presentation to show not only your background but share your business ideas. If you are not English native they will ask you to take an English test even though some interviewers do not speak it well. You may also need to provide a recommendation letter at a later stage. In my case, the entire process took almost 4 months before being rejected. The interviewers were very gentle and thanked me a lot for the business ideas I shared with them.

      Interview questions [2]

      Question 1

      Why are you interested in the company
      Answer question

      Question 2

      What ideas you have to improve the company's business
      Answer question