I interviewed for an entry-level Medical Assistant position and went through three interview rounds, which felt extensive for an entry-level role.
The first two interviews were with HR and went very well. The third interview was scheduled with a physician but was later rescheduled. During that time, after reading some mixed reviews, I requested to see the clinic workflow before proceeding further. HR was accommodating and arranged a clinic tour prior to the rescheduled interview.
The staff was welcoming, and I appreciated the opportunity to observe the environment. My goal was to understand communication, workflow, protocols, and documentation processes. During the tour, I asked about requisition forms and coding responsibilities. I was told that Medical Assistants enter diagnosis codes, while CPT codes are not entered by MAs.
For clarity, diagnosis codes should be selected and signed off by a licensed provider, as they reflect clinical assessment and medical decision-making. This responsibility was an important consideration for me when evaluating the role.
A few days after the visit — and shortly before the rescheduled physician interview — I was informed that the clinic decided to move forward with another candidate.
I would remain open to future opportunities with the organization if strong clinical protocols, clear role boundaries, and a high standard of professional work ethic are priorities, as those values are very important to me as a healthcare professional.