Ritz-Carlton Interview Questions

Updated Sep 21, 2021

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Found 328 of over 328 interviews

Interviews at Ritz-Carlton

Experience
Positive76%
Negative9%
Neutral15%
Getting an Interview
Applied online64%
Campus Recruiting10%
Employee Referral9%
Difficulty
2.9
Average
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Interviews for Top Jobs at Ritz-Carlton

Ritz-Carlton

Anonymous Interview Candidate

No Offer
Neutral Experience
Average Interview
Application

I interviewed at Ritz-Carlton

Interview

Lengthy process, did not receive a lot of communication. I am hoping to receive follow up information shortly but I assume that the delay of the ship has an impact on hiring.

Interview Questions
  • Standard questions around service and cleaning
    Answer Question
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Ritz-Carlton

Anonymous Employee

Accepted Offer
Positive Experience
Easy Interview
Application

I interviewed at Ritz-Carlton

Interview

Very easygoing interview. Hiring manager was kind and interview questions were nothing out of the ordinary. Went in during the hiring fair and discussed the job's responsibilities and what to expect.

Interview Questions
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Ritz-Carlton

Anonymous Employee in Truckee, CA

Accepted Offer
Neutral Experience
Difficult Interview
Application

I applied in-person. The process took 3 days. I interviewed at Ritz-Carlton (Truckee, CA)

Interview

It was a highly detailed process in which they would ask about past serving scenarios. They expect to hear about real experiences you dealt with including the specifics such as names, dates and locations. It was a bit strenuous, they clearly vet their employees well.

Interview Questions
  • Tell me about an incident in which you and a coworker did not get along or had a disagreement. How did you handle the situation and what did you do going forward?
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Ritz-Carlton

Anonymous Employee

Accepted Offer
Positive Experience
Difficult Interview
Application

I applied through an employee referral The process took 1 day. I interviewed at Ritz-Carlton

Interview

First, I used the complimentary valet service to park my vehicle for the duration of the interview. Following using the excellent valet service I met with Stephanie in the HR department and proceeded to interview with her. Very pleasant and precise during the interview. I then accepted an offer for a glass of water while Stephanie went on to grab Nor the F&B manger and Cheryl the manager of rooms if i'm not mistaken. Both explaining the tasks of the job very well. Overall I had a pleasant experience.

Interview Questions
  • Name one time you encountered a stressful situation with a coworker?
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Ritz-Carlton

Anonymous Employee

Accepted Offer
Positive Experience
Average Interview
Application

I interviewed at Ritz-Carlton

Interview

Very easy. Salvia drug test. 3 day orientation . Very good company to work for. Could pay more but they pay the most on the island. They run through employees from fl and Georgia. Small town vibe surround the hotel

Interview Questions
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Ritz-Carlton

Anonymous Interview Candidate in Ciudad de Mexico

No Offer
Negative Experience
Easy Interview
Application

I applied in-person. The process took 6 weeks. I interviewed at Ritz-Carlton (Ciudad de Mexico) in Jul 2021

Interview

Citaron a candidatos a un reclutamiento masivo, fui de los primeros 10 en llegar con 90 minutos temprano. Estuve en esa fila estudiando y memorizando su credo, promesa de empleado y sus básicos, estaba muy entusiasmado e ilusionado en formar parte de este hotel. No sé porque se jactan de ser damas y caballeros... nunca tuve un seguimiento o entrevista posterior, seguí todos los pasos de postular en línea y subir materiales a su portal. Se que no fui el único y veo con decepción como muchos candidatos se desahogan en redes sociales. Las personas entrevistando no eran de la cadena, no tenían idea de las cosas y no tienen la cultura de esta cadena bien clara. Este no es un THE RITZ-CARLTON bien operado, mi percepción es que se fueron mas por el look de los empleados y desecharon gente talentosa. Una desilusión de experiencia... apenas ayer recibí el correo electrónico agradeciendo postular y me quede con la boca abierta a pesar de promesas en sus redes de que seriamos contactados. Si así empiezan no quiero imaginar como van a operar. Horst Schulze reprobaría este trato a la gente, por algo ya no esta en esta cadena. Si alguien de la alta gerencia lee esto dense por enterados que se esta pisoteando la reputación de una cadena tan prestigiada. Solo en Mexico pasan estas cosas...

Interview Questions
  • Para ti ¿qué es lujo?
  • Háblame de una interacción extraordinaria de servicio en la que hayas estado.
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Ritz-Carlton

Anonymous Interview Candidate

No Offer
Positive Experience
Application

I applied online. I interviewed at Ritz-Carlton

Interview

online interview happened for the position for a country where i dont live and after completing the interview they said they prefer some one within the country. why would they post something international and restrict applicants

Interview Questions
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Ritz-Carlton

Anonymous Employee

Accepted Offer
Positive Experience
Average Interview
Application

I interviewed at Ritz-Carlton

Interview

Lengthy, the interview was with the executive chef and a floor manager jumped in towards the end. They asked about previous experience, times when work was difficult and times when I had to work with another employee who was difficult

Interview Questions
  • Describe a time when you had to work with someone who was extremely difficult
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Ritz-Carlton

Anonymous Interview Candidate

No Offer
Positive Experience
Average Interview
Application

I interviewed at Ritz-Carlton

Interview

Submission of resume followed by a brief phone chat. Invited for an in-person interview with the hiring manager where we went over my resume and my relevant experience in the industry.

Interview Questions
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Ritz-Carlton

Anonymous Employee

Accepted Offer
Positive Experience
Average Interview
Application

I applied online. I interviewed at Ritz-Carlton

Interview

It was very laid back but make sure you are calm, confident, and honest. It involved a manager and shift supervisor. I later went and spoke with one of the head managers.

Interview Questions
  • When did you deal with a difficult customer?
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