Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      SRP

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: SRP reviews | SRP jobs | SRP salaries | SRP benefits
      SRP interviewsSRP Customer Service Representative interviewsSRP interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Service Representative Interview

      19 Sept 2023
      Anonymous employee
      Tempe, AZ
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at SRP (Tempe, AZ) in Sept 2023

      Interview

      First I applied on line had to take an assessment that required you to input correct account info in a timely manner and record customer feed back, then about a week or two later I received an email with a fast track interview invite, it could not be rescheduled. It was 30 people and they said they were only hiring 6, so 10 people would receive a call back( just incase any slip ups with the drug test or background check), you go to about 14 tables with managers, and supervisors. You spend about 90 seconds at each table they as you one question each table. After the interview we were told those select to love forward would receive an email. In less than 48 hours I received an email requesting me to submit my background , then a call from hr to set up my drug test. I just took my drug test yesterday they said they will be send offers in the next week or two. So I’m waiting

      Interview questions [1]

      Question 1

      How do handle a situation where you can’t understand the customer? What motto would be described you? Are you available to work all shifts? Tell me about a time where you pitched a new idea to your team?
      Answer question
      8

      Other Customer Service Representative interview reviews for SRP

      Customer Service Representative Interview

      8 Apr 2026
      Anonymous employee
      Chandler, AZ
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I interviewed at SRP (Chandler, AZ)

      Interview

      Long and wordy, online and in person Was one of the big questions, in for a big, lengthy process Also a test included beforehand Expect call, test, in person, offer or no offer, then start working a month later

      Customer Service Representative (CSR) Interview

      27 Apr 2026
      Anonymous employee
      Tempe, AZ
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 5 days. I interviewed at SRP (Tempe, AZ) in Apr 2026

      Interview

      I just passed the 1st interview have my second interview this wednesday im so nervous ! I really want this job but i want to get more familiar with the questions they ask. Any tips ? I tend to get super nervous and overshare

      Customer Service Representative (CSR) Interview

      16 Dec 2025
      Anonymous interview candidate
      Tempe, AZ
      No offer
      Neutral experience
      Difficult interview

      Application

      I interviewed at SRP (Tempe, AZ)

      Interview

      5 min phone interview if you pass that you go to an in person speed round interview with around 15 different tables. You are rated in a points system. They usually have like 20 openings but 200 people they interview.

      Interview questions [1]

      Question 1

      Would you give your best friend their ex boyfriend’s address if they asked.
      Answer question

      Top companies for "Compensation and Benefits" near you

      avatar
      ExxonMobil
      3.6★Compensation and benefits
      avatar
      Suncor Energy
      4.1★Compensation and benefits