I applied online. The process took 5 days. I interviewed at Sky (Uddingston, Scotland) in Aug 2022
Interview
Stage 1 Open day with paperwork, video tour, centre tour, then 1:1 competency based interview
Stage 2 Further scenario based questions online followed by a video competency based (one sided) interview where you're recording your answers.
Stage 3 Outcome (pending)
Interview questions [1]
Question 1
Describe a time where you had a colleague who was struggling, how did you overcome this?
I went in for the open day and once in the building 4 I had a Tour around the campus then questions with the sky academy rep. Was really good and laid back environment. The sky campus looked very interesting
Interview questions [1]
Question 1
Tell me a time where you were you showed good customer service
I applied online. I interviewed at Sky (Uddingston, Scotland) in Oct 2016
Interview
Telephone interview /
Group interview / Role play /
Questions / Get to know sessions with manager / Tour of the building
Generally easy, lots of questions around describe a time when you showed a certain skill. they give some examples of conversations and you role play them with Someone else in the interview