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I applied online. The process took 2 weeks. I interviewed at SolarCity (Las Vegas, NV)
Interview
Began with a quick phone interview, scheduled an interview in person, call back with decision and then the start date
Interview questions [1]
Question 1
Basic questions about the call center environment. What is the most challenging thing for you in the past, what do you think is more important answering the phone, an email or a chat first, how do you deal with an difficult customer, what was your biggest mistake on the job.
I applied online. The process took 3 days. I interviewed at SolarCity (New York, NY) in Apr 2017
Interview
Was contacted by a recruiter who handled everything very quickly. Received confirmation of face to face interview within 12 hours. Met with two interviewers at a wonderful mall location. Interview went great and I felt I would be a fantastic fit there. Brought everything to the table they could possibly need and more. Received notice a few hours later advising I would not get the opportunity. Very disappointed.
I applied through an employee referral. The process took 1 day. I interviewed at SolarCity (Las Vegas, NV) in June 2016
Interview
The interview consisted of a phone interview and then an in person interview which is a group interview with there's about 10 people they separate you in groups of three in there's three individual managers the interview three people
I applied online. The process took 1 week. I interviewed at SolarCity (Las Vegas, NV) in June 2016
Interview
Pretty straightforward. I applied online and was referred by a friend that works at the company. Got a phone interview 2 days later, then went in for a group interview a couple days later. Got the job that day.
Interview questions [1]
Question 1
"Describe a time you went above and beyond for a customer"