I applied in-person. The process took 3 weeks. I interviewed at SolvOne (Portland, OR) in June 2012
Interview
Standard two people vs interviewer. Sit down face to face.
Takes a long time to process
Drug screening is intimidating/uncomfortable
Waiting for training classes
Doesn't stay in touch as much as you'd like
Friendly when you walk in
Hard to tell if they liked you or not
I applied through a recruiter. The process took 2 weeks. I interviewed at SolvOne in Dec 2015
Interview
Was contacted within a couple of days of submitting my application by their recruiter. Did a short phone screen and then scheduled an interview. Did a formal interview with the recruiter and call center manager. Received an offer a couple of days later and started training within a couple of weeks. Pretty straight forward process.
Interview questions [1]
Question 1
They asked mostly about past work experience and how I handled certain situations at different jobs. Be prepared to talk about your experiences and give examples, they will definitely ask for examples. As long as you're engaging and answer honestly, there's a good chance they will give you a shot.