The hiring process at Soulara takes an average of 7 days when considering 1 user submitted interviews across all job titles. Candidates applying for Customer Service Manager had the quickest hiring process (on average 7 days), whereas Customer Service Manager roles had the slowest hiring process (on average 7 days).
I applied through a staffing agency. The process took 1 week. I interviewed at Soulara in Mar 2020
Interview
I went through an external recruiter for the role, interview was scheduled and I waited prepared. I waited 45 minutes for the interviewer to call me for my phone interview, instead of rescheduling the interview to another time, I was given 15 minutes to prove myself. After following up, I was advised they changed the role and decided not to proceed. I appreciate that technical issues can happen, but in all my time of interviewing this would have been one of the most unprofessional experiences.
Interview questions [1]
Question 1
Basic questions around KPIs and experience with ticketing systems.