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      Customer Success Manager (CSM) Interview

      15 Mar 2024
      Anonymous interview candidate
      Los Angeles, CA
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 4 months. I interviewed at Spin.AI (Los Angeles, CA) in Nov 2023

      Interview

      The initial interview process was great and seamless. I did 3 interviews in the span of like a month and a half which is pretty standard. The Recruiter seemed pretty transparent and communicative. The interviews were pretty quick and straightforward. However what made it horrible is I finished my final interview in December waited about 4 months almost before hearing whether I would be getting the offer or not. Had it not been because I was pretty persistent with my followups, they would've probably ghosted me after all the interviews. I understand it's a startup but the company gives off messy vibes if they're making candidates wait months after the final interview. Very negative experience because of this.

      Interview questions [1]

      Question 1

      Why do you want to work for Spin? Do you have experience in startups? What is KPI's have you been measured in in previous jobs?
      Answer question