Got to do 2 essay questions within 30 mins then you email them. Qn 1: Describe a challenging situation where you have faced at work and how you resolved the issue eventually. Qn 2: As a registry officer, your main duty is to ensure smooth running of the registry operations and to facilitate and handle queries from people. What qualities do you have in fulfilling this role and explain why are they important? Answer these in 30 mins. Actual interview 1 week later with HR manager and 2 senior directors. Friendly interview that lasted 20 mins, not sure if its the norm via MS TEAMS.