I applied through an employee referral. The process took 2 weeks. I interviewed at Sunglass Hut (Miami, FL) in June 2012
Interview
I met the manager when i turned in the job application, and she was nice. Next we set up time for next Thursday to meet for the first interview. It went well and a week after i was scheduled for the second interview with another store manager. I went, it was successful and after about a week, i started the training process.
Interview questions [1]
Question 1
They asked me how i would deal with a customer. I told them the usual hello, how are you.... and the manager replied with their script.....
Asked about experience, situational questions (was there ever a time where), if I'm interested in fashion, and register skills. Then the second in person part was role playing approaching a customer, giving advice, and testing a little knowledge about sunglasses like shapes and color theory.
Interview questions [1]
Question 1
Was there ever a time where you had to deal with a difficult customer?
Phone (asked about availability, location & if I wanted full time/part time) then in person. Asked simple scenario questions about how I handled conflict and describe how I would sell stuff.
Interview questions [1]
Question 1
If I could speak any other languages? Can I interact with a diverse group of people?
I applied through an employee referral. I interviewed at Sunglass Hut
Interview
It really depends on your manager as there’s no specific set guidelines. Generally easy questions and basic questions regarding sales. I’ve helped my manager come up with scenarios on top of some easy basic questions.