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      SupportNinja

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      Customer Service Representative (CSR) Interview

      26 Sept 2025
      Anonymous interview candidate
      Pampanga

      Other Customer Service Representative (CSR) interview reviews for SupportNinja

      Customer Service Representative Interview

      23 Sept 2025
      Anonymous interview candidate
      Dallas, TX
      No offer
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at SupportNinja (Pampanga) in Oct 2024

      Interview

      During the interview, the hiring/operations manager was present but not actively listening to my responses, as the main interviewer was the one engaging with me. At one point, the manager interrupted, asked a question, and then said, “I’m not buying that.” I respectfully responded that perhaps he felt that way because he wasn’t fully listening. I even mentioned that the interview was recorded and could be reviewed to see that my explanation was complete. After this, it was clear the manager’s ego was hurt, and the dynamic of the interview changed.

      Interview questions [1]

      Question 1

      Just typical PEENOISE HR/recruiter questions, very general, nothing too technical.”
      Answer question
      Negative experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at SupportNinja (Dallas, TX) in Sept 2025

      Interview

      This was a 30 minute recorded remote interview via Google Meet. TA shared the site location, and then asked a few question to clarify my job history. TA asked what my salary requirements were, but offered $11 under what I stated. TA also asked for me to show my ID on camera or via email to verify identity. TA stated they would share the recorded session with the employer and notify me if they wish to move forward.

      Interview questions [1]

      Question 1

      How long have you been in customer service roles?
      1 Answer

      Customer Service Representative (CSR) Interview

      2 June 2026
      Anonymous interview candidate
      Manila, Manila
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at SupportNinja (Manila, Manila) in July 2025

      Interview

      The interview was smoth but it would take time for them to reply for an update. And I read a lot of bad reviews about the company from the other platform