I applied online. The process took 1 week. I interviewed at Sutherland (Weyburn, SK) in Oct 2023
Interview
I completed a virtual interview that involved a typing test and audio responses to a variety of questions. After that I had an interview via phone with a Hiring Manager.
Interview questions [1]
Question 1
How would you mange a situation where an angry client is calling in?
I applied online. I interviewed at Sutherland (Dallas, TX) in Feb 2026
Interview
Convoluted interview process. Micromanaging from the onboarding process. Very distrusting interview process, this company is jaded not sure why they are prejudiced against immigrants. Be careful this company will waste your time and efforts without just cause.
couple of steps, could be shortened (remote position) tech test system knowledge role play one way virtual then actual interview. nothing left to say but has to be at least thirty words long good luck.
Interview questions [1]
Question 1
describe dealing with a problem and youre not sure of the solution
Short and to the point, very professional staff and precise questions. if you don't get accepted you can try again later after 1 month which is considered as a second chance.