I applied through an employee referral. The process took 1 day. I interviewed at Sutherland (Taguig) in May 2022
Interview
It was a fast and easy process, with no assessment or test. Interviews are a 1-day process over the phone. It was like a casual chat that made me comfortable and relieved my nervousness. The person who did the initial interview even gave me some tips on what the next caller might be asking for me to pass the final interview. Those tips did contribute a lot for me to end up signing their offer letter and proceed with my employment.
I applied online. I interviewed at Sutherland (Windsor, ON) in Dec 2021
Interview
The initial interview screening process was grueling. A lot of work before you talk to a human being, including voice recording answers to questions Actual face-to-face interviews were quick and painless once you got through the screening
Interview questions [1]
Question 1
What is an acceptable number of times to call in sick at work?
I applied online. The process took 2 weeks. I interviewed at Sutherland (Windsor, ON) in Sept 2021
Interview
Interview was easy and straightforward pertaining to questions on past customer service experiences and reason to choose sutherland. Key to success is to be confident when answering the interview questions.
Interview questions [1]
Question 1
Why did you choose sutherland ? What are your past expereinces with customer service?