Swak BPO Customer Service Representative (CSR) interview questions

The interview process is simple and in order first come first serve. The interview was very smooth, The interviewer is very nice and accommodating. I recommend this company, They also do training for newbies.

2 parts 20-40 mins -asking about your resume -work experience -what do you expect from the company - situational questions -random questions - dealing with customers - skills and abilities -conflict management -time management situations