Jennifer was very nice and explained everything about the job perfectly. She explained the benefits, what type of work we will be doing, and what to expect from the job.
I would not recommend working here. My experience from hiring to onboarding was very poor and felt extremely rushed, which raised concerns about the company’s level of organization.
I initially spoke with an interviewer on Friday, who scheduled me to meet with the hiring manager on Monday. When I arrived, there was a group of candidates and a short wait before we were seen. The hiring manager asked me a brief question about why I wanted to work there and then immediately told me I was hired. The onboarding process was conducted in a group setting with everyone at the same time.
Afterward, I was instructed to complete a drug test and obtain a badge, all within a very short timeframe. The entire process was completed within just a few hours, which felt disorganized and impersonal.
When I asked questions during the process, staff were unable to provide clear answers. After my training was scheduled, I reached out to both the training manager and HR via email but received no response. I even went to the office in person, where the front desk staff appeared very disorganized—taking notes on a napkin, which did not inspire confidence.
Overall, the lack of communication, structure, and professionalism made this a frustrating experience.
I applied online. I interviewed at Swissport (Sydney)
Interview
The interview process consisted of two stages. First, we participated in a group interview where we were given activities to complete as a team. We then presented our work to the interviewers, who assessed our skills based on how we performed during the activity, including teamwork, communication, and problem-solving.
Following this, we had a one-on-one interview where we were asked individual questions and had the opportunity to discuss our experience and suitability for the role in more detail.
Interview questions [1]
Question 1
One of the questions they asked me during the one-on-one interview was about my availability, including the days and hours I was able to work.